General Shipping Information
We will process and dispatch your order within 24 hours.
If purchased over the weekend or public holiday, it will be processed on the first working day (It may take up to 48 hours).
Standard delivery times do not include any time for processing your order.
Standard Shipping Within New Zealand ⏤ $6 NZD (2 - 3 Working days from dispatch)
Purchase over $100 or More — Free shipping
Standard Shipping with tracking ⏤ $35 NZD (3 - 5 Working days from dispatch)
Purchase over $299 or More — Free Shipping
Rest of the world
Worldwide Standard Shipping ⏤ $65 NZD (7 - 25 Working days from dispatch — depending on region)
Purchase over $699 or More — Free Shipping
● Please Note: The above time frames are estimates by our shipper and we cannot guarantee your item will arrive in this timeframe.
Additional Shipping Information
We are not able to deliver to Post Office boxes or private boxes.
Rural delivery may result in an extra 2 working day transit time from the normal time frame.
OLIVIA is not responsible for any extra charges, duties or taxes incurred at the receivers end.
Click and Collect
We offer a free click and collect service for online orders through all our Stores. Select ‘Click and Collect’ at the checkout when confirming your order online and we will arrange for it to be ready for you to collect in-store the following business day (may take up to 2 days during sale periods). You will receive an email confirmation when your order is ready to collect.
Click and collect orders will be held in-store for 30 days. If your order is not collected within this timeframe, it will be cancelled and you will be refunded via your original payment method. Orders may be returned or exchanged within 14 days of receiving your collection confirmation email.
Measure from one shoulder tip to the other
(b) BUST / CHEST
With arms at sides, measure under the arms around the fullest part of bust and across shoulder blades
(c) ARM HOLE
(d) TOTAL LENGTH
Measure from the neckline or top of garment to the bottom hem
Measure from shoulder tip to the cuff
Measure the slimmest waist part, above the navel and below the ribs
Measure from the top of waistband to crotch
(h) INSEAM / INSIDE LEG
Measure from top of inside leg at the crotch to ankle
Measure the circumference of the fullest part of your thigh
Take the circumference measurement at the fullest part of the hip
Please see below a comparative chart for your country.
|Size 6 (Size XS)||46||34||48|
|Size 8 (Size S)||48||36||50|
|Size 10 (Size M)||50||38||52|
|Size 12 (Size L)||52||40||54|
|NZ / AUS / UK||6||8||10||12||OS|
|USA / CANADA||2||4||6||8||OS|