Terms & Conditions

Privacy Policy

OLIVIA collects your personal information purely to make your online shopping experience easy and hassle free.
​This is so that we can communicate with you about products, services and promotions.
​It can be assured that any information you provide will be kept confidential, and not shared with any third party.
​However, in the unlikely case of an investigation, a law enforcement agency or other government agency may exercise ​its legal authority to inspect our logs and records. See the section 'Payment' for privacy regarding your purchase.


All payments are to be made in full, inclusive of postage costs, via credit card. Only one payment transaction ​can be made per order.
Prices listed on the website are all represented in $NZD and will be charged in $NZD to your credit card.

The payment system utilized by Olivia is Shopify payments. This means there is no need for us to record your credit card details, as this is a secure gateway for online payment. And we also provide Apple Pay, PayPal, and Laybuy as a payment. If you are interested in reading more about the services you can see their website at:
- ApplePay (apple.com/nz/apple-pay)
- PayPal (paypal.com)
- Laybuy (laybuy.com)


The price advertised might not be the same charged to your credit card account due to exchange rate fluctuations.
That means that because we are based in New Zealand we have to convert your purchase to New Zealand dollars at the ​exchange rate on the day it is processed.​

Sale Items

If a product is faulty we will do our best to fix it or replace it. In the case of receiving a faulty sales item, returns will be handled in the same manner as for non-sale items. The lower price has no effect on shipping costs and the table as illustrated in the section 'Shipping' will apply.


It is important to note that any images, photographs and text on this website are the intellectual property of OLIVIA.
You are not permitted to copy or use any of this information represented on the website without prior consent.
Any efforts to prejudice the rights of OLIVIA are unacceptable and may result in legal action.​​​​​​